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ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints. On average, GreyMatter customers see up to a 70% reduction in alert noise in the first year.

GreyMatter Intelligent Analysis was introduced in July 2022 as part of the security operations platform. The new AI features enable security analysts to automate security operations and workflows. Updates to the solution include:

Augment investigations – get answers faster: Pairs automation with generative AI capabilities to help analysts gain clarity quicker. Capabilities that augment investigations include dynamic and automated enrichment of alerts, deeper context from historical incident data and external sources such as threat and vulnerability feeds and recommend action prompts.

Assist analysts – focus on investigations, not documentation: GreyMatter Intelligent Analysis takes the pain of low-brain, high-time tasks out of security operations. The solution assists with key tasks including automated ticket summaries, interactive AI assistants for quicker search and threat hunting hypothesis.

Automate actions – smarter and faster response actions: With the continued training of the generative AI and Machine Learning models with real-world cyber security data and fine-tuning by analysts and customers, GreyMatter Intelligent Analysis can automate investigations, response actions and alert escalations.

"We work with ReliaQuest as our security partner because of their innovative and unique approach to solving challenges faced by security teams around the world. Generative AI has the potential to disrupt security operations and we’re thrilled to be working with ReliaQuest to bring AI to the SOC. Their practical approach, based on years of managing security operations, places them in a unique position and we’re glad to be partnering with them on this journey," said Dannie Combs, Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions.

ReliaQuest has over 15 years of curated security incident response data with trillions of signals from across some of the world’s leading organizations. Pairing this with its team of over 400 security professionals gives ReliaQuest the unique opportunity to train its AI/ML models with real-world data and fine-tune them with human expertise. GreyMatter is used by some of the leading Fortune 500 companies.