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Historically, the focus of identity verification has been primarily on the onboarding process when new users create their accounts. Traditional identity systems in industries like travel can be burdensome, introducing inefficiencies through manual document verification and repetitive identity checks. These processes consume valuable time and resources while also raising security concerns due to the reliance on physical identification documents, increasing the risk of fraud and identity theft. In today’s post-pandemic landscape, the integration of reusable IDs powered by biometrics has become increasingly crucial for the delivery of new services.

Incode’s fully automated, in-house developed AI/ML solutions and Simpello’s unique, patented decentralized enablement offer critical operational advantages while simultaneously enhancing the customer experience and data interactive sharing. The joint technology drastically reduces administrative costs and time for businesses, for example, with hotel check-in, reducing application processing times from 10-15 minutes to just 18 seconds. Coupled with Simpello’s unparalleled device sharing and authentication capabilities, this forward-looking approach sets a new benchmark in secure, highly personalized experiences for guests and staff in global sectors such as hospitality, airlines, rentals, financial institutions and healthcare.

This technology is revolutionizing the way guests and staff interact with hospitality services. Instead of repeatedly sharing their physical ID, customers can now use this innovative solution to even share with a broader network of services like airlines providing effortless loyalty status recognition and seamless bag drop and boarding. With the integration of this technology, the traditional, fraud-prone hassle of presenting physical IDs is eliminated, offering a more streamlined and convenient experience for travelers.